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| Frequently Asked Questions |
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| Import
2:
I am trying to export search results from a website into EndNote using Internet Explorer or Safari under Mac OSX, but I cannot
get it to work. Whenever I try to export it just saves a file to my
desktop. How can I fix this? |
| Answer:
There are known problems with the way the obsolete Internet Explorer and current Safari browsers
on a Mac OSX system handle MIME types, and this causes problems with
the ability to directly export from certain websites into EndNote.
If it does not seem to work, try accessing the website and exporting
using a Mozilla based browser instead (see http://www.getfirefox.com).
Mozilla based browsers like FireFox allow you to specify how to handle the data when
you initiate a direct export, permitting you to select the EndNote
application. |
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