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| Frequently Asked Questions |
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| CWYW
48:
Opening Word, the error "The specified Word library can not be unloaded because it is in use" appears. How can I fix this?
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Answer: This can happen if the EndNote tools are disabled in Word.
Word 2007:
- Click on the Office icon and select "Word Options."
- Click on "Add-ins."
- Change the "Manage" options to "Disabled Items."
- Click Go.
- Highlight any EndNote item(s) and click "Enable."
- Click OK.
Word 2000/2002/2003:
- Click the "Help menu" and select "About Microsoft Office Word."
- Click "Disabled Items."
- Highlight any EndNote item(s) and click "Enable."
- Click Close and OK.
If prompted, select to allow the file(s) to be loaded by Word. Close and re-open Word when this is done.
If you are still getting this error message, make sure you have updated EndNote with the latest patch. The directions for installing the patch can be found here.
Once the patch has been installed, reboot your machine and do the following to configure EndNote:
Click the Start menu > Programs (or All Programs) > EndNote > Configure EndNote. Install the Cite While You Write (CWYW) tools again.
When this is done, first open your EndNote library then open Word and try the tools.
If you are still getting this error message and have either Word 2002 (XP) or Word 2003, you may try the following:
- Open Word 2002 (XP) or Word 2003, and go to the help menu, and run "Detect and Repair".
- Check the "Discard my settings and restore default settings" button, and click ok.
- Restart your computer and Click the Start menu > Programs (or All Programs) > EndNote > Configure EndNote. Install the Cite While You Write (CWYW) tools again.
- First open your EndNote library then open Word and try the tools.
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