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CWYW 22: My citations have all shifted up one position in my document. How can I fix this?

Answer: There are several things that can cause your references to shift in your document. The known causes, along with solutions or workarounds, are listed below.

  • In certain cases a corrupted citation or group of citations will cause all your references to shift in the document. To identify corrupted citations, use the Unformat Citations command in Word. Any citations that do not unformat with the rest are corrupted. As a possible workaround, use this FAQ to clean up the field codes, and then replace the problematic citations.


  • In EndNote X or earlier, if you insert a semicolon within the prefix, suffix, or pages field for a citation without preceding the semicolon with the accent grave character (to the left of the 1 key on the top of the keyboard, looks like: ` ). Adding this character using "Edit Citation" to these references may correct the issue.

    For example, if you require the citation to read

    (As seen page 26; Walpole, 2006)

    then in the prefix field you would type

    As seen page 26`;


  • If you have been using multiple libraries with the same document, try running Format Bibliography with only a single library. If a citation exists in multiple libraries with the same Reference ID and has been changed significantly in one, shifting can result.


  • With EndNote 8 and earlier, shifting can occur if you have two citations or groups of consecutive citations in a document that have already been formatted, and you remove the text between the citations or groups of citations to join them together. To avoid this problem in the future, be sure to unformat the citations before trying to group them together.

    Partial Workaround: Once a document is unformatted, if the citations are still shifted in a portion, you can use the following steps to shift the affected the citations back.
    Note: Word 2008 for Mac does not have the ability to run the macros below, so a different version of Word must be used to follow these steps.
    1. Use this FAQ to clean up the field codes, make sure that the Temp Citation Delimiters are set to {}
    2. Copy just the part of the document where the citations have shifted, so if the first 20 citations are fine, and 21 is where the shifting starts, copy 21 to the end of the document.
    3. Download this word document here. Paste the text into this file.
    4. In Word 2007/2010, Go to the View tab, choose "Macros" and select "View Macros." Select "CorrectShfted" and choose "Run."
      In all other versions of Word, Go to “Tools > Macros and choose "Macros" from the submenu. Select "CorrectShfted" and choose "Run."
    5. Once this is run, the first citation will be replaced with "***REINSERT THIS CITATION***" and you should reinsert that citation. Note the last citation in the document will also be lost, and should be reinserted as well.
    6. When the unformatted portion of this document is fixed, replace the copied text from the original document with the corrected text.


    Note: If your document is shifting in another way, please contact Technical Support.




This page was last modified on: July 30, 2010

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