Endnote X1/X2 problematic addins:
- DYMOWordAddin.dot
- Time Tracker from Intuit
- Mekko Graphics
- PayPal ("PaypalWordAddinshim.dll")
Endnote X and earlier problematic addins:
- SnagIt
- Copernic Agent
- Adobe/Macromedia FlashPaper
- Adobe Contribute C3/C4
- ScanSoft/Nuance PaperPort or PDF Create!
- MSWordXMLToolbar.dot
- EZPhoto
- Workshare
- Redaction.dot
- Smartype
- odfaddin.dot
To check which addin files are loaded in Word X/2000/2002 (XP)/2003/2004:
Go to "Tools > Templates and Addins" and look at the files that are checked in the box below.
To check which addin files are loaded in Word 2007:
- Within Microsoft Word 2007 go to the Office icon in the upper left, and click “Word Options” at the bottom of this window.
- Click on the Add-ins option on the left hand side.
- Click on the drop-down menu next to Manage and select Word Add-ins.
- Click Go and this will open the Templates and Add-ins screen so you can look at the files that are checked in the box below.
To Disable the PayPal Addin, close completely
out of Word, and open Control Panel. Select Add/Remove Programs (or Programs and Features in Vista), and go to "Microsoft Office Accounting 2008 PayPal Addin" and choose uninstall.
To disable SnagIt 6 (and some versions of 7), close completely
out of Word, open the SnagIt program, and go to "Tools > Program Preferences > Addins" and disable
the Word addin.
To disable SnagIt 8 (and some versions of 7), close out of all open programs and go to "Start > Control Panel > Add or Remove Programs", click once on SnagIt from the list of installed programs, and click on the Change button. In the SnagIt Setup box, click Modify, then choose Next. Click the down arrow next to the Word add-in and choose Entire feature will be unavailable. This should remove the SnagIt addin from Word.
To disable Copernic Agent, the conflicting file is named "CopernicAgentExt.dll" and it is NOT located in the Word startup folder.
Rather it can be found in the Copernic Agent program folder. Moving this dll file to the desktop
and restarting Word should resolve the problem.
To uninstall FlashPaper 2, close completely out of Word and Outlook and browse to "C:\Program Files\Macromedia\Flashpaper 2\". Here, double-click on "UninstallFP.bat" to uninstall FlashPaper 2.
To remove the Contribute 3 plugin, close both Contribute and any Microsoft Office application. Browse to C:\Program Files\Adobe\Adobe Contribute CS3. Rename officeplugin.dll to officeplugin.dllOLD. When you relaunch Word, the Contribute toolbar should be removed.
To add the toolbar again in the future, remove OLD from the file name. Next, bring up the command.exe window and browse to the program's directory C:\Program Files\Adobe\Adobe Contribute CS3\. Run the following command: regsvr32 officeplugin.dll
To remove the Contribute 4 plugin, close both Contribute and any Microsoft Office application. Browse to C:\Program Files\Adobe\Adobe Contribute CS4. Rename officeplugin.dll to officeplugin.dllOLD and OfficePluginRes.dll to OfficePluginRes.dllOLD. When you relaunch Word, the Contribute toolbar should be removed.
To add the toolbar again in the future, remove OLD from both of the file names. Next, bring up the command.exe window and browse to the program's directory C:\Program Files\Adobe\Adobe Contribute CS4\. Run the following command: regsvr32 officeplugin.dll
Then run the following command: regsvr32 OfficePluginRes.dll
To remove ScanSoft/Nuance product addins, you must unregister the .dll files that cause their tools to load in Word. Go to "Start > Run" and type "CMD" (without quotes), then click "OK".
From here, navigate to the PDF Professional folder (typically "C:\Program Files\ScanSoft\PDF Professional Version Number") and type "regsvr32 /u PDFCWordaddin.dll" (without quotes) and press Enter. This should unregister one of the addin components.
Next, navigate from your current location to "PDF Driver\OfficeAddin", and type "regsvr32 /u ZnWordaddin.dll" (without quotes) and press Enter. This should unregister their second addin component, and the EndNote tools should now work within Word.
The PDFCreate menu will likely still be available within Word, you can remove this by going to "Tools > Customize" in Word and simply dragging the PDFCreate menu off the menu bar.
To remove the XML Toolbox for Microsoft Office Word 2003 you need to remove it through the Add or Remove
Programs Control Panel. Simply highlight "Microsoft Office Word 2003 XML
Toolbox" and click Remove.
To remove the odfaddin.dot you need to remove it through the Add or Remove
Programs (or "Programs" on Vista) Control Panel. Simply highlight "Sun ODF Plugin for Microsoft Office" and click Remove.
In general, the conflicting addin files
can be found in Word's startup folder, located at: