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| Frequently Asked Questions |
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8:
I used to be able to access my Endnote Web library remotely but am no longer able to do so, I now get a message "Sorry, your roaming access has expired. To reactivate roaming, please log in from your institution". What should I do?
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| Answer:
Every time you log in to http://www.myendnoteweb.com from an authorized IP address you receive a token that enables roaming access. Access the myendnoteweb.com web page and login to your account from a computer with an authorized IP address in order to reset your remote access. See here for the details.
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