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Frequently Asked Questions
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CWYW 1: After installing EndNote Web's Word Plugin and opening Microsoft Word, I do not see the EndNote Web toolbar or commands under the Tools menu. How can I fix this?

Answer: For a solution for your version of Word, click on the appropriate link below: Word 2003 for Windows

You must install the plugin while logged in as the user who will be running the program.

The simplest way to get the tools to appear in Word 2003 is to download and run the EndNote Web plugin installer again. After logging into EndNote Web, go to the bottom of the page, and locate the "Download Installers" link to find the installer file.

Word 2004/2008 for Macintosh

You must install the plugin while logged in as the user who will be running the program.

The simplest way to get the tools to appear is run the EndNote Web installer again. After logging into EndNote Web, go to the bottom of the page, and locate the "Download Installers" link to find the installer file. Once the installation finishes, open Word and check the Tools menu for the EndNote Web submenu.



This page was last modified October 9, 2007

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